Privacy Policy

Radhani Healthcare Private Limited is the author and publisher of the internet resource www.radhanihealthcare.com (“Website”) on the world wide web as well as the software and applications provided by Radhani Healthcare.

This privacy policy (“Privacy Policy“) explains how we collect, use, share, disclose and protect Personal information about the Users of the Services, including the Practitioners, the End-Users, and the visitors of Website. We created this Privacy Policy to demonstrate our commitment to the protection of your privacy and your personal information. Your use of and access to the Services is subject to this Privacy Policy.

BY USING THE SERVICES OR BY OTHERWISE GIVING US YOUR INFORMATION, YOU WILL BE DEEMED TO HAVE READ, UNDERSTOOD AND AGREED TO THE PRACTICES AND POLICIES OUTLINED IN THIS PRIVACY POLICY AND AGREE TO BE BOUND BY THE PRIVACY POLICY. YOU HEREBY CONSENT TO OUR COLLECTION, USE AND SHARING, DISCLOSURE OF YOUR INFORMATION AS DESCRIBED IN THIS PRIVACY POLICY. WE RESERVE THE RIGHT TO CHANGE, MODIFY, ADD OR DELETE PORTIONS OF THE TERMS OF THIS PRIVACY POLICY, AT OUR SOLE DISCRETION, AT ANY TIME. IF YOU DO NOT AGREE WITH THIS PRIVACY POLICY AT ANY TIME, DO NOT USE ANY OF THE SERVICES OR GIVE US ANY OF YOUR INFORMATION. IF YOU USE THE SERVICES ON BEHALF OF SOMEONE ELSE (SUCH AS YOUR CHILD) OR AN ENTITY (SUCH AS YOUR EMPLOYER), YOU REPRESENT THAT YOU ARE AUTHORISED BY SUCH INDIVIDUAL OR ENTITY TO (I) ACCEPT THIS PRIVACY POLICY ON SUCH INDIVIDUAL’S OR ENTITY’S BEHALF, AND (II) CONSENT ON BEHALF OF SUCH INDIVIDUAL OR ENTITY TO OUR COLLECTION, USE AND DISCLOSURE OF SUCH INDIVIDUAL’S OR ENTITY’S INFORMATION AS DESCRIBED IN THIS PRIVACY POLICY.


COLLECTION OF PERSONAL INFORMATION

Generally some of the Services require us to know who you are so that we can best meet your needs. When you access the Services, or through any interaction with us via emails, telephone calls or other correspondence, we may ask you to voluntarily provide us with certain information that personally identifies you or could be used to personally identify you. You hereby consent to the collection of such information by Radhani Healthcare. Without prejudice to the generality of the above, information collected by us from you may include (but is not limited to) the following:

  • contact data (such as your email address and phone number);
  • demographic data (such as your gender, your date of birth and your pin code);
  • data regarding your usage of the services and history of the appointments made by or with you through the use of Services.
  • other information that you voluntarily choose to provide to us (such as information shared by you with us through emails or letters.

The information collected from you by Radhani Healthcare may constitute ‘personal information’ or ‘sensitive personal data or information’ under the SPI Rules.

“Personal Information” is defined under the SPI Rules to mean any information that relates to a natural person, which, either directly or indirectly, in combination with other information available or likely to be available to a body corporate, is capable of identifying such person. Radhani Healthcare will be free to use, collect and disclose information that is freely available in the public domain without your consent.

PRIVACY STATEMENTS

This section applies to all users.

  • Accordingly, a condition of each User’s use of and access to the Services is their acceptance of the Terms of Use, which also involves acceptance of the terms of this Privacy Policy. Any User that does not agree with any provisions of the same has the option to discontinue the Services provided by Radhani Healthcare immediately.
  • All the information provided to Radhani Healthcare by a User, including Personal Information or any Sensitive Personal Data or Information, is voluntary. You understand that Radhani Healthcare may use certain information of yours, which has been designated as Personal Information or ‘Sensitive Personal Data or Information’ under the SPI Rules, (a) for the purpose of providing you the Services, (b) for commercial purposes and in an aggregated or non-personally identifiable form for research, statistical analysis and business intelligence purposes, (c) for sale or transfer of such research, statistical or intelligence data in an aggregated or non-personally identifiable form to third parties and affiliates (d) for communication purpose so as to provide You a better way of booking appointments and for obtaining feedback in relation to the Practitioners and their practice, (e) debugging customer support related issues. (f) for the purpose of contacting you to complete any transaction if you do not complete a transaction after having provided us with your contact information in the course of completing such steps that are designed for completion of the transaction. Radhani Healthcare also reserves the right to use information provided by or about the End-User for the following purposes:
    • Publishing such information on the Website.
    • Contacting End-Users for offering new products or services.
    • Contacting End-Users for taking product and Service feedback.
    • Analyzing app or website usage patterns for improving product design and utility.
    • Analyzing anonymized practice information for commercial use.
    • Processing payment instructions including those through independent third party service providers such as payment gateways, banking and financial institutions, pre-paid instrument and wallet providers for processing of payment transaction or deferral of payment facilities.

    If you have voluntarily provided your Personal Information to Radhani Healthcare for any of the purposes stated above, you hereby consent to such collection and use of such information by us.

  • Collection, use and disclosure of information which has been designated as Personal Information or Sensitive Personal Data or Information’ under the SPI Rules requires your express consent. By affirming your assent to this Privacy Policy, you provide your consent to such use, collection and disclosure as required under applicable law.
  • You are responsible for maintaining the accuracy of the information you submit to us, such as your contact information provided as part of registration.  

CONSENT TO THIS POLICY

You acknowledge that this Privacy Policy is a part of the Terms of Use of the Website and the other Services, and you unconditionally agree that becoming a User of the Website and its Services signifies your assent to this Privacy Policy, and consent to Radhani Helathcare using, collecting, processing and/or disclosing your Personal Information in the manner and for the purposes set out in this Privacy Policy. Your visit to the Website and use of the Services is subject to this Privacy Policy and the Terms of Use.

ADDRESS FOR PRIVACY QUESTIONS

if you have questions about this Privacy Policy or Radhani Healthcare’s information collection, use and disclosure practices, you may reach us at
Radhani Healthcare Pvt. Ltd.
E-513, 2nd Floor, Gupta Plaza, Ramphal Chowk, Sector-7, DwarkaDelhi, 110075
Phone: +91-7042024400
Email: support@radhanihealthcare.com